FAQs

AOKCOS TV stands are universal and follows the standards of VESA. Therefore, a AOKCOS TV stand will work with all regular TV brands on the market, as they are VESA compatible.

VESA is an international standard for the mounting holes on the back of your TV. So, it’s important to check if your TV is VESA-compatible before making a purchase.

VESA stands for “Video Electronics Standards Association”, which is an organization that develops technical standards for products such as TVs. Briefly put, it is an international standard for the mounting holes on the reverse side of your TV.

You can check under the specifications on the brand or dealer site for your TV to see if your TV is VESA compatible.

Please look up the specific model either in the instructions manual, on the company page or at the place you bought the TV. Look under specifications for VESA compatibility.

VESA compatibility, for example, can also be written as 100x100 up to 400x400 mm.

Please see our short guide on how to measure the VESA size of your TV.

Step 1. Get your measuring tool ready. VESA is measured in millimetres.

Step 2. Locate the VESA mounting holes on the backside of your TV.

Step 3. Measure the width and the height between the mounting holes.

Note: The distance between the mounting holes depends on your TV model.

Please look up the specific model either in the instructions manual, on the company page or at the place you bought the TV. Look under specifications for VESA compatibility.

If you choose to fit a screen outside the recommended size, you do so at your own risk and responsibility.

We supply detailed assembly instructions with all AOKCOS TV stands, along with the bolts and tools required. If you’ve lost your assembly instructions – or in the unlikely event that they aren’t in the box – you can always find our assembly instructions online here.

In the unlikely event that your TV doesn’t fit our TV stand, you can mail us at support@aokcos.com enclosing some photos of the issue.

Our TV stands are universal, but in extraordinary cases, a AOKCOS TV stand may not be compatible with a specific TV. On a case-by-case basis, we assess whether it is possible to optimise the installation, whether a different AOKCOS TV stand would be a better match or whether, unfortunately, it is simply not possible to fit the TV in question.

If the bolts provided are too long, it will help to use the large plastic spacers that are included in our mounting kit. You won’t make the TV stand unstable by adding more spacers, so simply add as many as needed.

In the rare case the bolts provided are too big or too small in diameter to fit in the mounting holes on your TV don’t panic. The bolts are standard. Simply grab the bolts from the mounting kit and take them to the local hardware store and ask for a smaller or bigger one.

Our mounting kit are universal and has been tested to suit 95% of all TV models.

If your TV is still VESA compatible, then you can use a AOKCOS TV stand even though the back of your TV is uneven. You will properly need to use more plastic spacers to equalize the unevenness. The plastic spacers are provided in the mounting kit.